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Internal USPS documents link changes behind mail slowdowns to top executives

Newly obtained records appear in conflict with months of Postal Service assertions that blamed lower-level managers for strategies tied to delivery delays

A senior executive at the U.S. Postal Service delivered a PowerPoint presentation in July that pressed officials across the organization to make the operational changes that led to mail backups across the country, seemingly counter to months of official statements about the origin of the plans, according to internal documents obtained by The Washington Post.

David E. Williams, the agency’s chief of logistics and processing operations, listed the elimination of late and extra mail trips by postal workers as a primary agency goal during the July 10 teleconference. He also told the group that he wanted daily counts on such trips, which had become common practice to ensure the timely delivery of mail. Several top-tier executives — including Robert Cintron, vice president of logistics; Angela Curtis, vice president of retail and post office operations; and vice presidents from the agency’s seven geographic areas — sat in.

The presentation stands in contrast with agency accounts that lower-tier leaders outside USPS headquarters were mainly responsible for the controversial protocols, which tightened dispatch schedules on transport trucks and forced postal workers to leave mail behind. Postmaster General Louis DeJoy told a House panel last month that he pressed his team to meet dispatch and mail-handling schedules but did not issue a blanket ban on such trips. Continue reading.

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